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Aims and learning outcomes for “How to respond when things go wrong..."

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NHS Education for Scotland (NES)

Details of a 3 hour workshop on "How to respond when things go wrong in complex systems", looking at a "systems approach" to work that can increase learning and reduce the damaging effects on morale when things go wrong.

Publisher: NHS Education for Scotland (NES)

Keywords: Patient safety; Training; Adverse events; Culture

Type: Document

Audience: General audience

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